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Canvassing on the phone

Taking our cue from Jeb Blount, a well-known sales coach and author, he emphasizes the importance of recognizing that you are always disturbing the customer when you call them. He...

Task and time management in everyday life

Effective management of time and tasks is essential in sales to achieve goals, improve productivity and maximize results. Here are some of the principles we look at and strategies to...

Communication

Good communication refers to the principles of exchanging information effectively, even when barriers or "filters" are present. These filters may include language differences, cultural differences, or other conditions that may...

The feedback method

The feedback method "Observation, Feeling, and Good Advice" is a structured approach to giving constructive feedback. It helps create clear and useful communication by breaking down feedback into three main...

Customer prioritization and potential assessment

Customer prioritization and prospecting are critical elements in sales and marketing to identify and focus on the most valuable customers. Here are some key principles in these two areas: Customer...

Objection handling

Objection handling is a crucial part of the sales process and refers to the ability to handle and overcome any concerns or objections a potential customer may have. Here are...